Refund Policy
Last Updated: August 2026
1. General Policy
MLBoot is conducted as a limited-seat, cohort-based educational program.
Once payment has been successfully received and verified, a seat is reserved exclusively for the participant.
Accordingly, registration fees are strictly non-refundable, except where expressly provided under this policy.
2. Participant Withdrawal
Refunds will not be issued if a participant:
- chooses not to attend,
- withdraws after registration,
- misses sessions,
- experiences scheduling conflicts,
- is unable to participate due to personal reasons,
- changes their mind after payment.
Participants are encouraged to register only if they are confident that they will be able to attend the Program.
3. Duplicate Payments
If a participant accidentally completes multiple successful payments for the same registration, MLBoot will review the transaction.
Verified duplicate payments may be refunded after appropriate verification of payment references and registration details.
4. Payment Verification
Registration is confirmed only after payment has been successfully verified by the MLBoot team.
If a payment cannot be verified, participants may be requested to provide additional payment details such as the transaction reference (UTR).
5. Program Cancellation
If MLBoot cancels the Program and an alternative arrangement cannot reasonably be provided, affected participants will be informed through their registered email.
Where appropriate, refunds or alternative resolutions may be offered at the discretion of MLBoot.
6. Refund Processing
Where a refund is approved under this policy, processing may require several business days depending on the participant's bank or payment provider.
MLBoot is not responsible for delays caused by financial institutions or payment networks.